FAQ

Where are you wraps made?

Our wraps are made exclusively in Australia, from loom to finishing.  We are committed to bringing you beautiful all Australian woven and finished wraps. Yarns are dyed to our specifications in ethical low impact processes. Our wraps are sewn locally in Melbourne with great detail and care taken on each and every one.

How do I buy from you?

Our wraps are currently available in our online shop, through our retail partners Angelrock Baby and Mumma and the Monkey and via random draw. Draws and releases are announced on our Facebook page at the time of the listing.

Which wrap should I choose?

We make every attempt to accurately describe our products in order to make your selection easier. We recommend that you contact your local babywearing group to talk to other babywearers about their experience. Many will have a sample of our wraps in their sling library that you may be able to try before your selection.

A list of Australian babywearing groups can be found here.


How do I care for my wrap?

Our wraps arrive to you in loom state, without a finishing wash, because of this we recommend a cool wash on a gentle cycle before use. See our Care section for further details. Please inspect your wrap every time you wear your baby for signs of damage.

What is your return policy?

Wrapture Australia will accept returns and exchanges of unwashed items in the original packaging within 14 days of receipt. Please see our Terms & Conditions page for full details.

How do you ship?

We ship Australia Post surface mail for both domestic and international orders. We aim to ship within one week of purchase for web stockings, barring weekends and holidays. Pre-orders times will be stated at the time of listing.  

Do you ship internationally?

Yes, we ship internationally via Australia Post.  Unfortunately at this time we are unable to ship to the USA and Canada. Please see our Shipping page for more details.

What payment methods do you accept?

You may use Paypal, MasterCard or VISA. International cards are accepted, please select MasterCard for Maestro, Cirrus, Solo, or Switch.